Would definitely recommend, Kevin our salesman did a great job, professional, friendly and helpful. Sold us an amazing car!!
On 11/18 my radiator fan failed in my Promaster City while on vacation in Big Pine Key. After two days of Key West Dodge Chrysler ignoring me and Fiat Chrysler Service Center only telling me why the could not help me, I was facing a dark and gloomy situation of having to pay to tow a vehicle under full warranty to Homestead and rent a car for two weeks and return to pick up my car according to the Fiat Chrysler Service Center. On 11/20 I contacted Spitzer Chrysler Dodge Jeep Ram of Homestead Service Center and spoke with Marco Torres. Suddenly the sun was shining brightly! Instead of having people tell me why they could not help me, Marko began working on a way to help me. By Tuesday afternoon a tow truck was on the way to pick up my van. By Wednesday afternoon my van was repaired and ready to go. I picked up my van on Friday at 7:30 and headed home. I consider the service I received from Marco Torres above and beyond! I believe Fiat Chrysler gaining the trust of current and previous customers is dependent on Customer Service.
This was by far the best experience in dealing with a mechanical issue with my jeep. Drove to the dealership with an issue and Marko was extremely helpful and took care of me the same day. Very thankful for him and his team for assisting with a problem I otherwise would not have known what to do. Will definitely be coming back and would recommend to anyone I know. Great team at this location!!!
Great staff. Kevin took really good care of us. His customer service was impeccable. Definitely reccomend him to everybody who is wanting to buy from here.
Friendly, easy and great prices.
Excelente atencion...un equipo muy profesional
Went to Spitzer to service my car and received nothing but the best treatment. The dealer is nice and it's also walking distance from places to grab food so while my car was getting serviced I had something to do. They diagnosed my car and made good recommendations without being shady. I definitely recommend this dealer!
First time here everyone very nice and so far helpful